New to the site and need Help Placing An Order?

Quick Order vs. Sweets Treats

Both options contain the same items and allow you to order. The difference is in how you would like to browse and order. Quick order allows for viewing as a snapshot of items and their corresponding images. Whereas Sweet Treats allows for viewing by the category. Under the Sweet Treats option you can read about items a little more in-depth and see visually (via symbols) their offering (i.e. vegan, gluten free, etc).

Via Quick Order Tab

Steps to place an order:

1. Click on the image of what you would like to order

2. Make your selections (Choose an option wherever there is a choice indicated i.e. cake flavor, frosting flavor, etc)

3. Choose your quantity

4. Select whether or not you would like to do a subscription for this item (you will be charged accordingly and will receive this item at the designated intervals)

5. Add your item to your cart (If the order will not progress it is because a selection has not been made for an item and will show up in red. You Must make a selection to continue and make your purchase.)

6. On the next screen you can view your selections & adjust quantities.

7. On the next screen you may enter any valid promo codes and/or add a special note for the bakeshop regarding your order.

 

You will also check out on this screen via clicking "checkout" and paying with a CREDIT CARD or PAYPAL.

On this screen you have the option of choosing "local pickup" (Make sure to verify with the baker which pickup location you are choosing-GRANDE PARK or CUCINA FRESCA.), delivery ($30 fee within a 15 mile radius), or 2-3 day shipping (rates and arrival date dependent on product and delivery location).

8. On the next screen you will enter your shipping information (if this is what you selected on the previous screen.) This will also serve as your address to create your file and order.

9.) On the same page, next you will enter your delivery method (enter delivery address here if applicable and you selected to have your items delivered.)

10.) On the same page, next you will enter your payment information.

11.) On the same page, you will review your order and place it if everything looks correct. 

12.) Once you have entered in all the information & completed all the steps your order has been received. 

Via Sweets Treats Tab

Steps to place an order:

1. Click on the image of what you would like to order or hit the "+" symbol to bring the item up and make your selections.

2. Make your selections (Choose an option wherever there is a choice indicated i.e. cake flavor, frosting flavor, etc)

3. Choose your quantity

4. Hit the "+" sign to add any specifics or special request to your order. (You may type in allergens to avoid here, delivery or pickup notes, or notes about item preparation here.)

5. If you find you cannot see the "add to my order/cart" option. This is simply a matter of coming out of the box and hovering outside of it and scrolling down to pull up the option to add it to your cart.

6. Add your item to your cart (If the order will not progress it is because a selection has not been made for an item and will show up in red. You Must make a selection to continue and make your purchase.)

7. If you look to your cart & do not see that an item & corresponding number added, don't worry. It did add it. You will see it located in the cart on the right side of the screen under "My Order". Verify your selections here. You may also add any "special notes/requests" here.

8. Choose local pickup or delivery here. (You may choose a specific pickup/delivery date and time here. If you find you are having problems it may be because you need to choose an option that it 48 hours out.) Don't worry if you need it sooner and HAVE ALREADY VERIFIED this with the baker, you do not need to try to input a specific time. Just let it default to whichever time comes up as 48 hours out. If you find the order will not progress, it is because this must be filled out to proceed. You must open this calendar & select an appropriate time & follow it's directions. 

9. Hit "Order now" and checkout as a guest or via another method offered (i.e. Facebook).

 

10. On the next screen you can view your selections & adjust quantities. You must also type in an address for delivery or it will not let you proceed.

11. On the next screen, enter your contact details to proceed. 

12. On the next screen, enter your payment information to proceed. 

13. On the next screen, verify and confirm your order to complete your order. 

14. You will also check out on this screen via clicking "checkout" and paying with a CREDIT CARD or PAYPAL.

(Make sure to verify with the baker which pickup location you are choosing-GRANDE PARK or CUCINA FRESCA.) or delivery ($30 fee within a 15 mile radius.

15.) Once you have entered in all the information & completed all the steps your order has been received.